From left to right: Mel, Jordan, Mike and Kathy Burtnik - the past and future generations of Burtnik Printing Inc. pictured in 2012

Burtnik Printing Inc.

By Scott Leslie

Burtnik Printing Inc. is a full-service commercial printer that provides a complete range of print and copy solutions – everything from digital and offset printing to bindery and digital prepress services. The Burtnik Printing team can help with any print projects including menus, calendars, stationery, flyers, custom labels, brochures and wide format banners and posters.
It’s a proud family legacy that’s spanned six decades and thousands of satisfied customers.
“We talk with our customers and figure out the best way to serve them,” says Mike Burtnik, the firm’s president and co-owner. “We pride ourselves on meeting our customers face to face and using our extensive equipment and skilled staff to produce over 90% of the work right here under our roof.”
The Burtnik success story all began back in 1957 with Mike’s father Mel, an expert designer and artist who began doing small print jobs for local merchants and individual customers.
By 1974, his modest business had grown substantially, and Mel launched his first storefront on 74 Queenston Street in St. Catharines. In 1978, Mel brought Mike on board full-time after his son graduated from high school. As the years passed, the father and son team moved their business to its present location on 78 Queenston Street, and incorporated the firm in 1984.
Today, Mike and his wife Kathy are co-owners and operators of Burtnik Printing, having taken over from Mel who retired in 1998. But they don’t do it alone. The Burtniks’ successful firm has seven employees including Mike and Kathy’s son Jordan who joined the team in 2009.
“Our employees are the cornerstone of our success,” Mike explains. “They dedicate themselves to getting the job done for our customers.”
Quality is one of the big things that keep customers coming back to the Burtniks for their printing needs.
“We take care of what the customer’s want,” Mike says. “We want to offer them the same quality service and product every time they work with us.”
Part of the Burtniks’ success also stems from the positive working relationships they’ve developed with their suppliers.
“Whenever we need something for a customer’s project,” Mike says, “we have
excellent suppliers that will come through for us at a moment’s notice.” Protecting the environment is an integral part of the Burtnik family operation. With its state-of-the-art computer to plate system and chemical free wash, there are no waste by-products finding their way into the sewer system.
Promoting the use of print is another cause that’s close to the Burtniks’
hearts.
“Successful businesses realize just how important print is from a marketing
perspective,” Mike says. “Just look at direct mail pieces. Print is critical if you want to drive business to your website.”
Over its long history, Burtnik Printing has stood behind its work – but it’s also stood alongside its community. Through the years, the Burtniks have donated their time and resources to various local charities and events.
Mike and Kathy feel that helping people – whether it’s in their office or in
their community – is one of the real benefits of owning a successful business..
“We have customers that’ve been with us for over 30 years,” Mike says. “They keep coming back to us. We know what they need and we deliver for them. We’re confident that those who come in the first time will be part of the next 60 years.”